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Privacy & Security

This is the website of Caswell-Massey.

Our postal address is:
110 Fieldcrest Avenue
Edison, NJ 08837

We can be reached via e-mail at care@caswellmassey.com

Or you can reach us by telephone at 1-866-USA-1752

How CaswellMassey.com Uses Information

For each visitor to our Web page, our Web server automatically recognizes your computer. We collect some anonymous information about how you use the site by setting and accessing "cookies" on your computer. Cookies track information such as how often you visit our web site, what pages you view, and where you go after you leave the site. The cookies track your computer, not you. They are not connected to any personal information about you, such as your email address or other individualized information.

The information we collect is used to improve the content of our Web page, used to customize the content and/or layout of our page for each individual visitor, and is not shared with other businesses or organizations for commercial purposes.

With respect to cookies: We use cookies to store visitors' preferences, record session information, such as items that consumers add to their shopping cart, record user-specific information on what pages users access or visit, alert visitors to new areas that we think might be of interest to them when they return to our site, record past activity at a site in order to provide better service when visitors return to our site, customize Web page content based on visitors' browser type or other information that the visitor sends. The website uses cookies to help keep track of items you put into your shopping cart including when you have abandoned your cart and this information is used to determine when to send cart reminder messages via SMS.

Caswell-Massey may collect your email address via cookies and pixels on the Website through the use of trusted third-party partners.  These partners may combine your email information with other information they have access to such as mailing address so that Caswell-Massey may serve relevant marketing offers to you via direct mail. If you do not want Caswell-Massey to collect information about you, please contact us to opt-out. 

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our Web site to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our Web site periodically.

Third-party vendors, including Google, show our ads on sites on the internet. Third-party vendors, including Google, use cookies to serve ads based on a user's prior visits to our website. Where you have chosen to enable Google to associate your web browsing history with your Google account, and to use information from your Google account to personalize ads, Google will use your data when signed-in together with Caswell-Massey Google Analytics data to build audience lists for cross-device remarketing. In order to support this feature, two things will happen: First, when you use https://www.caswellmassey.com, Google Analytics will collect Google-authenticated identifiers associated with your Google Account (and therefore, personal information). Second, Google Analytics will temporarily join these identifiers to Caswell-Massey's Google Analytics data in order to support Caswell-Massey audiences. You may opt out of Google's use of cookies by visiting the Network Advertising Initiative opt out page here: http://www.networkadvertising.org.

Upon request we provide site visitors with access to unique identifier information (e.g., customer number or password) that we maintain about them, transaction information (e.g., dates on which customers made purchases, amounts and types of purchases) that we maintain about them, contact information (e.g., name, address, phone number) that we maintain about them.

Consumers can access this information by Logging into "My Account".

Choice/Opt-Out

If you do not want to receive email announcements or special offers from us in the future, please let us know by sending us an e-mail at the above address.

If you supply us with your postal address online you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by calling us at the number provided above, e-mailing us at the above address, or writing to us at the above address.

Please provide us with your exact name and address. We will be sure your name is removed from the list we share with other organizations.

Persons who supply us with their telephone numbers online will only receive telephone contact from us with information regarding orders they have placed online.

With respect to Ad Servers: We do not partner with or have special relationships with any ad server companies.

How Your Information is Stored

With respect to security: We always use industry-standard encryption technologies when transferring and receiving consumer data exchanged with our site.

YOUR CALIFORNIA PRIVACY RIGHTS

Caswell-Massey collects various types of personal information about you both online and offline during the course of our customer relationship. Under California law, if you are a resident of California, you may make a written request to Caswell-Massey about how we have shared your information with third parties for their direct marketing purposes. In response to your written request, Caswell-Massey is allowed to provide you with a notice describing the cost-free means to opt-out of our sharing your information with third parties with whom we do not share the same brand name, if the third party will use it for their direct marketing purposes.

If you would like to exercise your rights under California law, please send your written request to the email address or postal address below. YOUR WRITTEN REQUEST MUST INCLUDE YOUR POSTAL ADDRESS SO THAT WE MAY PROVIDE YOU WITH OUR NOTICE AND THIRD PARTY DIRECT MARKETING OPT-OUT FORM. Caswell-Massy will provide you with this form within thirty (30) days of receiving your written request.

https://www.caswellmassey.com/pages/ccpa-opt-out

Mobile Terms of Service

Caswell-Massey

Last updated: March 14, 2022

The Caswell-Massey mobile message service (the "Service") is operated by Caswell-Massey (“Caswell-Massey”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Caswell-Massey’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Caswell-Massey through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Caswell-Massey. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18552426076 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Caswell-Massey mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +18552426076 or email care@caswellmassey.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.

Text messaging originator opt-in data and consent will not be shared with any third parties.