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Ordering & Payment

Ordering from Caswell-Massey Online

You may order any products from our online store by adding them to your shopping cart and following the instructions to submit the order.

Only credit card orders can be taken online. We accept Visa, MasterCard, American Express, Discover, and Apple Pay.

The order information you provide will be sent electronically and processed the following business day. You will receive an e-mail within 15 minutes confirming your order.

We can only accept orders to be shipped within the U.S. at this time.

Ordering by Phone

Call us Toll Free at 1-866-872-1752. Our Sales Associates are available Monday-Friday 8:30am - 4:00pm ET. At other times, please send an email to or use the chat feature on our website to leave a message, and we will contact you as soon as we return.

Redeeming Coupons & Special Offers

Occasionally we offer special coupons and promotions which are easily redeemable online with your purchases. After you have placed your items in the Shopping Cart, proceed through the checkout process with your coupon identification number handy (the number printed on the coupon, postcard, email, etc). Once you are ready to complete your purchase, simply enter the code in the "Discount" box and update your shopping cart.

Free items received through special promotions will not appear in your shopping cart until the end of checkout.